Account deletion
================

You can delete your Gepek account at any time, without giving a reason and free of charge.

## Deleting in the app

1. Sign in to the mobile app or at thegepek.com.
2. Open **Profile** and choose **Delete account**.
3. Confirm the deletion as shown on the screen.

Deletion is permanent and cannot be undone.

## Deleting by e-mail

If you cannot access the app, send a deletion request to [info@thegepek.com](mailto:info@thegepek.com) from your Gepek account's e-mail address. We will delete the account and confirm it within one month at the latest; if the request comes from another address, we may ask you to confirm your identity.

## What is deleted

- your name, phone number, profile picture and language;
- your e-mail address and Google account identifier (replaced by a marker that does not reveal who you are);
- push notification destinations on all devices and review reminders;
- your sign-in — after deletion the account can no longer be used on any device.

## What happens to active trips and requests

Your upcoming trips and your pending or accepted requests are cancelled, and the other party is notified.

## What remains

Trips, requests, messages and reviews are kept without your personal data because they are part of other users' history. Others see them under the label **"Deleted user"**, and your profile is no longer available. Records of staff access are kept for 365 days at most. More in the [Privacy policy](/legal/privacy).

## A new account

After deletion you can register again with the same Google account — you will get a new, empty account without your previous trips and reviews.

---
https://thegepek.com/en/legal/account-deletion